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Julie Knights

Avis sur www.gear4music.com

Very good service from this company

I bought a Roland electronic drum kit from this company. I had telephoned beforehand, and asked if a snare stand was included, and was told that it was, so I ordered.
The kit was dispatched the day after ordering. When it came, there was no snare stand, but everything else was fine.
When I telephoned, they told me that the stand was not included, and that was a mistake. They agreed to send me one free of charge, and it arrived two days later.
I feel that some companies would have decided that, having already had my money, it didn't matter about the promise of a stand, but Gear4music were happy to send it to me anyway.
I would definately deal with them again. En savoir plus

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